Bank NXT Partners with IBM and Inspire to Power Next-Generation Digital Banking
Bank NXT, a leading provider of integrated retail and corporate banking solutions in Egypt, announced that it has selected IBM Instana®, IBM Turbonomic®, and IBM Cloud Pak® solutions, in collaboration with Inspire for Solutions Development, to accelerate its digital banking transformation. By implementing these technologies, the bank is building a strong foundation for real-time observability, automated resource optimization, and advanced integration. This integrated approach is designed to improve resilience, minimize downtime, optimize IT resources, and deliver faster, more reliable digital banking experiences for its customers.
As Egypt’s financial sector rapidly shifts toward more innovative, more agile digital banking models, Bank NXT is modernizing its core technology environment to overcome legacy limitations and build a scalable, adaptive digital foundation. This transformation aims to enhance operational efficiency, accelerate service delivery, and strengthen the bank’s ability to collaborate seamlessly with fintech partners, enabling secure and innovative customer experiences.
To improve application performance and resource efficiency, Bank NXT deployed IBM Instana® for real-time observability across its digital banking applications, enabling proactive monitoring and faster issue resolution, thereby enhancing customer experiences. In parallel, IBM Turbonomic® delivers automated, intelligent resource optimization across private hybrid cloud environments, helping the bank maximize IT utilization, reduce operational costs, and maintain consistent performance at scale.
To further drive operational excellence, Bank NXT implemented IBM Cloud Pak® for Integration and IBM Cloud Pak® for Business Automation, running on Red Hat® OpenShift®, to create a unified digital platform that streamlines operations, reduces system complexity, and supports faster development and deployment of new services. This shift has enabled more efficient service delivery through a continuous delivery model, improved cost optimization, and increased platform reliability.
“Our collaboration with IBM and Inspire for Solutions Development is a crucial part of the bank’s transformation strategy. By adopting the DevOps model and improving our business automation capabilities, we have enhanced the flexibility of our technology infrastructure. This advancement prepares us to integrate with fintech companies through an API-driven ecosystem, fostering a more open and innovative environment. Tamer Seif, Chief Executive Officer and Managing Director of Bank NXT, stated, “This progress strengthens the reliability of the bank’s digital platform and boosts operational efficiency. It accelerates service delivery and expands the range of digital solutions we offer, ultimately leading to a better customer experience and faster, more responsive service.”
“IBM is proud to support Bank NXT in building a high-performance, cloud-native digital banking environment powered by real-time observability, intelligent resource optimization, integration, and automation,” said Marwa Abbas, General Manager and Technology Leader, IBM Northeast Africa; “With IBM Instana and IBM Turbonomic at the core of this transformation, Bank NXT gains the visibility and control needed to improve resilience, optimize performance at scale, and drive innovation. This collaboration also reflects the strength of our strategic partner ecosystem, with Inspire playing a central role in successful execution.”
“As a proud IBM Platinum Business Partner, our collaboration with Bank NXT goes beyond a technology implementation; it is a shared journey toward full digital transformation,” said Kamal Haddad, Founder and Chief Executive Officer, Inspire for Solutions Development. “Over the past six months, Bank NXT’s teams have developed strong technical and operational capabilities through our close collaboration, and the results have been remarkable. The progress achieved so far sets the stage for even greater milestones ahead.”
A core component of Bank NXT’s modernization initiative focuses on capability building to ensure long-term sustainability. Bank NXT teams are being upskilled through structured workshops and online training programs covering observability, integration, automation, and DevOps practices. This approach strengthens in-house expertise and supports the bank’s roadmap to expand digital services across its business lines continuously.
Through this collaboration, Inspire for Solutions Development played a key role in establishing the digital foundation that enabled Bank NXT’s transformation from observability and resource optimization to integration, automation implementation, and delivery frameworks. The engagement included comprehensive knowledge transfer to empower Bank NXT’s teams to operate and evolve their digital ecosystem independently.
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